SHIPPING

PRIOR TO DELIVERY 

  • X JUMP offers two delivery options: Curbside truckload residential delivery and small parcel home delivery. Any items under 150 lbs are small parcel home delivery.  
  • We utilize the services of serval common third-party carriers to handle the delivery.
  • Once shipped, the freight carrier will contact you by text, phone, or email to advise you of your item’s arrival. You can schedule your delivery date with the carrier.  
  • You will be contacted by text, call or email beginning 48 hours prior to scheduled delivery to remind you of the delivery date and provide you with a 3 hours window. This is a courtesy reminder.
  • You will receive shipping confirmation after purchasing. 
  • X JUMP is not responsible for delays in shipping due to weather, freight embargoes, fires, strikes, floods, union strikes or acts of government. 
  • The customer is responsible for any additional charges incurred, such as the shipment requiring a life gate truck to unload the shipment or delivery rescheduling fees. 
  • The time frames provided for when you can expect your order to be available for delivery are estimates only and cannot be guaranteed. If the schedule for your order falls behind significantly, we will send an email update.

NEED TO CHANGE ADDRESS?

  • Delivery changes can be made prior to delivery, please contact us at 1.772.999.6998.
  • Once the items ship, the customer is responsible for the address change and re-route fees. 

DAY OF DELIVERY

  • Track your purchases with the carries while on route 
  • The shipment receiver must be 18 years or older on the premise for the entire delivery window.
  • The customer is fully responsible for inspecting the shipment for damage and or any loss immediately upcon receiving shipment. The customer must notify seller and provide photos and any documentation to seller within 24 hours of receiving shipment. 

From the blog

How To Choose Your First Bounce House?

How To Choose Your First Bounce House?

Make more informed decisions in order to optimize their returns from investing in inflatable equipments.There are plenty of options available, so make sure you weigh out the pros and cons carefully before making a final decision. Asking customers what types of bounce houses they'd like to see can help you create a successful business model that caters to their needs. When you take the time to invest in quality materials and thoughtful design, you'll be sure to get the maximum enjoyment out of your bounce house adventure!

Is It Hard to Setting Up a Commercial-Grade Water Slide?

Is It Hard to Setting Up a Commercial-Grade Water Slide?

Setting up a commercial-grade water slide can seem daunting at first glance, but it is pretty accessible with research beforehand. Don't buy a traditional 18 oz commercial-grade water slide; it can be heavy as a tank. Choose a lightweight and accessible water slide from XJUMP, and they offer the lightest full commercial-grade inflatables on the market. With a bit of patience and dedication, you’ll soon have your commercial-grade water slide ready for use! Setting an inflatable commercial-grade water slide by yourself is not a dream. 
How To Choose Your First Bounce House?

How To Choose Your First Bounce House?

Make more informed decisions in order to optimize their returns from investing in inflatable equipments.There are plenty of options available, so make sure you weigh out the pros and cons carefully before making a final decision. Asking customers what types of bounce houses they'd like to see can help you create a successful business model that caters to their needs. When you take the time to invest in quality materials and thoughtful design, you'll be sure to get the maximum enjoyment out of your bounce house adventure!

Is It Hard to Setting Up a Commercial-Grade Water Slide?

Is It Hard to Setting Up a Commercial-Grade Water Slide?

Setting up a commercial-grade water slide can seem daunting at first glance, but it is pretty accessible with research beforehand. Don't buy a traditional 18 oz commercial-grade water slide; it can be heavy as a tank. Choose a lightweight and accessible water slide from XJUMP, and they offer the lightest full commercial-grade inflatables on the market. With a bit of patience and dedication, you’ll soon have your commercial-grade water slide ready for use! Setting an inflatable commercial-grade water slide by yourself is not a dream.